You can even use the above advice to clear the 1401, 1687 and 1485 errors with the canon pixma mg2150, pixma mg2250, pixma mg3150, pixma mg3155, pixma mg3250, pixma mg3550, pixma mg4150, pixma. Canon ink cartridges with print-head, not recognized, missing, damage, low level, common problems - duration: 4:49. printingexperience123 577,096 views. Ensure both a black and colour cartridge are installed. open up your printer and remove both cartridges to ensure the one of each cartridge is installed..
I am getting support code 1405 "the type of print head is incorrect". i have changed all the cartridges, power cycled the unit, removed the power for 30 minutes.. The advise above can be used to clear the 1401, 1687 and 1485 errors with the canon pixma mg2150, pixma mg2250, pixma mg3150, pixma mg3155, pixma mg3250, pixma mg3550, pixma mg4150, pixma mg4250, pixma mx375, pixma mx395, pixma mx435, pixma mx455, pixma mx515 and pixma mx525.. This happens especially for canon product.(called e5 error) once a cartridge is not recognizable, there is no way, you can use it. the only way you can do is, replace with brand new one. this is typical canon problem especially when you refill or re-use your cartridges..
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